Heathview Medical Practice

To help our clinicians focus more on you and less on note-taking, this practice may use Heidi Scribe during your consultation.

Heidi Scribe is an NHS England approved clinical documentation tool that assists clinicians in accurately documenting consultation notes. It is classified as a Tier 1 Medical Device, and full Digital Clinical Safety assessments have been completed before its use within the practice.

The tool helps create consultation notes from the conversation between you and your clinician, improving accuracy and allowing more time for direct patient care.

Your privacy and confidentiality remain very important to us. All information is handled in accordance with NHS information governance and data protection requirements.

If you have any questions or concerns about the use of Heidi Scribe, please let your clinician know before or during your consultation.

Thank you for your understanding and support.

From 1 September 2026, you will no longer be able to order your medication through your local pharmacy. All GP practices in Tamworth are bringing in this change.

Why is this changing?

Pharmacies have helped by ordering medicines, but they don’t always have the latest information about your prescriptions. Only your GP has the most up-to-date records.

For example:

• Your medicine might be changed during the month
• A medicine might be stopped by your GP or consultant

This can lead to:

• Mistakes in orders
• Wasted medication
• Extra cost to the NHS

When does the pharmacy service stop?

You can use your local pharmacy to order prescriptions until 6pm on Friday 28 August 2026.

Does this affect everyone?

Yes.

The only exception is if your pharmacy supports you to take your medications at the right times, for example putting medicines in a dosette box, blister pack or tray before you collect them.  In this case, you can still order these medicines via your pharmacy.

How to order from 1 September 2026

You can order your repeat prescriptions in these ways:

• NHS App – you can download and use it to order medication. If you are not familiar with using the NHS App, you can find out more information on this link NHS App - NHS. 

Click this link to see videos on how to use the NHS App Videos about how to use the NHS App – NHS App help - NHS

• Your GP’s online system
• Paper form – tick what you need on your prescription slip and:
• post it to your GP, or
• drop it off at the surgery
• fill in a form at the desk

Important reminder

Only order the medicines you need.
Check what you already have at home before ordering.

Even if you don’t order some medicines every month, they will still stay on your repeat prescription list.

FAQs

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need.

As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

We are also a TEACHING PRACTICE so in addition to serving the Tamworth community, we regularly invite trainee doctors and clinicians from Keele University, to spend time with us as an important part of their medical educational experience.